Knowledge Base

Account Settings

How to get started?
How do I add & verify my domain/Email id?
How do I know if my DNS records are set up correctly?
How to find out if your domain is blacklisted?
How to secure account with two-factor authentication?
SPF, DKIM and Tracking FAQ
How to change your account's credentials?
List of domains you can use with Mailerswift

Contacts

How to manage contacts and lists?
What are the contact statuses?
How to create custom contact fields?
What are spam traps and how to avoid them
How to Import Suppression Lists?
How are contacts counted on Unlimited Plans?
How to automate adding new contacts and campaigns?
How to increase your subscriber engagement?
How to create contact segments?
What are role addresses?

Template

How to upload and use HTML custom template?
How to use Merge Tags/ Custom Fields to Send Personalized Campaigns?
How to Add an Unsubscribe Link?
How to upload Images & add Link?
How to manage a landing page?
How to use " RSS Item " block in Email designer?
How to run an A/X split test

Campaigns

How to send a campaign?
How to send to a list or segment?
How to manage autoresponders?
How to send to an old contact list?
How to send to “non-openers”?
How to avoid the spam folder?
How to ensure the best delivery.?
Blacklist - what is it and what to do if you’re on it?
How to confirm your contacts?

Reports

How to export email logs?
How to reduce email bounce rate?
How to find full message headers?
How to manage reputation and delivery?
How to build a CSV file?
How to Import Suppression Lists?

SMTP / API

How to upload and use HTML custom template?
How to use Merge Tags/ Custom Fields to Send Personalized Campaigns?
How to Add an Unsubscribe Link?
How to upload Images & add Link?